Find out what the Bildeston Coronavirus Support Group can offer you and also the other services available to help the people of Bildeston stay connected while self-isolating and practising social-distancing.


(Information published 14 April 2020)

The community is ready to help those who need support, so please don't feel alone.

The Bildeston Coronavirus Support Group can help with a range of things, from practical tasks to offering a friendly listening ear to those who would like to stay connected with their neighbours. Below you will find details about the services that the community volunteer team can offer, as well as information on local businesses that have taken measures so they can offer you their services in a safe manner that supports social-distancing.

If you need assistance, please contact the Bildeston Coronavirus Support Group by contacting our team of volunteers through their shared email: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also call 033 33 355254 (calls are charged at a local rate and phonelines are open Mon-Sat 8am-6pm and Sun 9am-2pm) . 

Please also let us know if you would like to join our team of friendly volunteers to help those around you in the days, weeks and months ahead.

List of quick links to information about:

Bildeston Food Bank

The Bildeston Food Bank offers free food to Bildeston families who find themselves in need during this coronavirus crisis. It is being operated by the Bildeston Coronavirus Support Group from the Baptist church in Duke Street (due to the St Mary Magdalene Church now being locked). To use this service, please call the support group on 033 33 355254 to speak to a coordinator in complete confidence. 

The group are collecting all tinned and dried food together with basic toiletries. Drop off points are Fiona Crabtree, Chris Clarke, Lisa Chinnery, Shaun Moffat and Bildeston Village Store.

Parish Council Community Resilience Briefings

The Parish Council will be issuing regular Community Resilience Briefings for the village, to outline the latest situation and any developments and how they relate to Bildeston. You can find the Community Resilience Briefings below:

Suffolk County Council News Releases

We also have a list of useful resources for village residents to help them deal with self-isolation at the end of this page. 

Community Volunteer team support

The Bildeston Coronavirus Support Group can offer the following services free of charge:

  • Food delivery 
  • Medical supplies/prescription deliveries
  • Posting mail
  • Dog-walking

Please This email address is being protected from spambots. You need JavaScript enabled to view it. or call 033 33 355254 for any of the above services.

Asda has launched volunteer shopping cards to enable the elderly, vulnerable and those self-isolating to have their shopping collected by volunteers safely and securely. In response to the number of people having to rely on friends, neighbours and NHS volunteers to get their groceries for them, the two retailers have launched dedicated e-cards online, which allow self-isolating shoppers to buy a voucher which they can give to someone else to use on their behalf in store. The scheme has been designed to create a “contact free” and safe way for people to provide funds to those shopping on their behalf and gives customers confidence that they do not need to share bank or card details.

For those seeking help from Bildeston's Coronavirus Support Group to pick up groceries etc., please note that you will need to ensure that you make an online payment transfer to pay for your goods, or that you pay the store directly over the phone, or provide your volunteer with a Volunteering Store Card (such as those issued by ASDA) to make the purchase - for their safety, our volunteers cannot handle cash during this pandemic. If you need assistance with the provision of food for you and your family, the Bildeston Food Bank is ready to help.

Local businesses/services accessible to people self-isolating

A number of businesses in your local community have adapted the way that they operate to ensure that you can make use of their services safely while you self-isolate.


Services offered



Groceries, food & drink




Bildeston Stores

Groceries delivery 

01449 740 248

Delivery of groceries available for elderly and vulnerable persons in self-isolation. Telephone to arrange orders on the day and pay over the phone. Delivery service available during trading hours (apart from Sundays when delivery available 9-12pm).

The store is also open for people to do their shopping in person, but please note for the health and safety of customers and staff, only one person can attend the Post Office and two people shopping at any one time. While waiting outside, you can use the tables in the square which are situated 2 metres apart.

Rest assured that Bildeston Stores is sourcing meat, fresh fruit and vegetables, eggs, milk  locally and providing take-away meals, bread and fresh pasta from the Crown. They still also have their normal deliveries from Londis twice a week but are restricting certain lines to ensure that everyone can get what they need.


Anglia produce

Vegetable boxes

01206 233471

 Home delivery of vegetable boxes, range of fruit, dairy, frozen and veg for people self-isolating. Call for information.

Big Bear Cider

Delivery to Bildeston

 01376 528307

 Bildeston resident Emily will deliver to people in Bildeston who are in self-isolation. Call for information.





The Kings Head

Takeaway food

01449 741434

Frozen meals to takeaway and cook at home. Telephone to arrange and pay over the phone. See menu.

The Bildeston Crown

Food boxes

01449 740510



Sale of food boxes containing fresh vegetables and fruit from Anglia produce and meat from MM butcher in Stowupland and fish from Marr Fish: telephone to order and pay over the phone (24 hours notice required). Dishes including curries, pasta and various potato and vegetable meals also for sale at Bildeston Stores.

The Miller's Kitchen

Takeaway Food

01473 822030

Takeaway food deliveries 10-4pm. Telephone to order. Card payments only. See menu1, menu2.

The Swan

Takeaway food

01449 744544

Takeaway food deliveries between 1-3pm. Telephone and pay over the phone. See menu.





Health & Well-being




Gee Pilates

Online Pilates

07549524447 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Online Pilates lessons: Mon, Tues, Wed & Thurs

Inner guidance Retreat

Online meditation and Yoga

Monthly subscription to meditation and yoga


Household Services




LD Plumbing & Heating

Plumbing & heating


Bildeston resident Luke can tend to broken boilers, burst pipes etc. and will maintain the 2-metre social-distancing rule when carrying out works and wears clean disposable gloves for each house visit to ensure no house-to-house virus transmission.

Michael Anthony

Gardening & maintenance

07539 939207

Michael has his own transport so can tend to people’s gardens without any contact. Online payments.

xSalt IT


IT services and support


Remote support and tuition, Wi-Fi and networking, PC repairs and upgrades, new PCs and setup. 


Useful resources to help you keep well during isolation

Keeping Active

As the Active Wellbeing Service based at Bildeston Health centre comes to a close at the end of May, OneLife Suffolk can offer continued support for people struggling to keep active.

OneLife Suffolk has adapted its 12-week programme into a 6-week Workbook to follow at home (available digitally or via post). 

Clients can receive daily move alerts via texts and weekly motivational messages. They also have a dedicated Facebook Group to create a community of people who can share ideas and tips to support each other to become active, online Zoom groups and practitioner support via phone, text or email. 

To get in touch with OneLife Suffolk, please call: 01473 718193

Bus services

461 BUS SERVICE TO STOWMARKET has been suspended. Our Connecting Communities will operate - folks can phone the office to pre-book a service - 01473 826242 between 9 am - 3 pm Monday - Friday for those that need to travel to buy essentials - this is for the health and safety of our staff and passengers during these exceptional times. We hope to reinstate the service at a later date.

Message from Police Connect Team notice

Suffolk Constabulary is issuing advice on social media channels to combat unscrupulous individuals who look to exploit the vulnerable during the coronavirus outbreak. 

The messages on social media urge vigilance against criminals who will be using the publicity around the virus as a chance to target the vulnerable.

For example, the social guidance includes making clear to always ask for identification of anyone claiming to be from the emergency services or the voluntary sector and not to open the door to anyone, especially from someone you are not expecting.

Other scam include coronavirus tax refunds, fake cures, World Health Organisation impersonation emails and bit coin payments.

County Policing Commander for Suffolk Chief Superintendent Marina Ericson said: "We are living through unprecedented times, and while we are seeing mostly positive and very helpful community based activity to support the vulnerable, there continues to be a heartless and scheming group of criminals who will look to exploit the current situation for their own needs.

"Scams are likely to come in many different forms – from, for example, calling on people to say they are testing for the virus, to those fraudulently selling protective face masks, or offering to do shopping and taking money.

"The majority of groups are well intentioned and will be working through the voluntary or charity sector and will be very happy to provide you with proof as to who they are.

"The message is simple, if you have any doubts about the honesty of the person or offer of help, we urge you not to engage further – put the phone down or shut the door and report suspicious behaviour."

Vulnerable people will be most at risk so we ask that people protect themselves and we ask relatives and neighbours of the vulnerable to have a conversation with their loved ones or neighbours to stay alert and be wary of unsolicited offers of help.

If you feel in immediate danger call 999 or if you know someone is vulnerable and has been a victim of fraud, please contact Suffolk Constabulary on 101 or Action Fraud at www.actionfraud.police.ukor call 0300 123 2040.


·Only accept help from people you know and / or trust. Never deal with unexpected cold callers

·You do not have to agree to anything you don’t feel comfortable with

· Police, health workers and others will not and do not call at your house to test for coronavirus or ask for money regarding investigations

·Check the person calling at your door has valid identification, even if they are dressed in uniform

·Do not transfer any money across to someone who calls you over the phone, banks will not ask for your personal security details

· Do not trust anyone asking for money transfers or cash over the phone

· Do not make shopping purchases from a company or person you do not know and trust. Use a credit card to pay to protect yourselves.

Further advice can be found on our website:

The advice attachments can be viewed via

Help us keep our communities safe.

Police advice on a variety of subjects can be accessed via

To report something, or to otherwise contact Police, use the link 

To report something anonymously call Crimestoppers on 0800 555 111 or visit

Alternatively call 101 for non-urgent matters.

Always call 999 in emergencies, or if an immediate police response is required.

Police Connect Team

 * We are currently compiling information on local support and services that the community has to offer as quickly as we can. If you have any information to pass on, please get in touch.